Hiscox: Encourage courage
Policy Management

This site allows Hiscox small business policyholders to quickly request changes to their policy such as adding an authorized person or requesting an address change. Most changes submitted online will be responded to within one business day and your updated documents will be emailed to you. If you are an agent looking to service your client’s policy, please click here to use this form instead.

If your request is urgent or if you have questions, please call us at 1-888-202-3007 (Mon-Fri, 7am-10pm ET).

If you need to cancel your policy, please call 1-866-283-7545

If you need to update your debit/credit card used for payment, please call 1-800-591-9391

If you need to submit a claim, please visit our claims center.

Policyholder Information

First Name*
Last Name*
Business Name*
Policy/Quote Number
Phone number

Policy Servicing Request

How may we assist you today? (please select one or more of the following options)
Issue an additional insured an Acord certificate
Send an Acord certificate
Add authorized person
Address change
Business name change
Policy document request
Waiver of subrogation
Request a Loss Run
Submit Documents

If you do not see what you’re looking for, please call us at 1-866-283-7545

Thanks for choosing Hiscox to protect your business.

Please click "Browse" and "Upload" to submit up to 5 files with a total size of 25 MB.
Acceptable files: PDFs, Outlook email files (.msg), HTML files, Word docs, Excel docs and jpgs.